Summary of chapter 1by Afifa Qaisar

INTRODUCTION TO MANAGEMENT AND ORGANIZATION
WHO ARE MANAGERS:
Someone who coordinates and oversees the work of
oter people so that the organizational goals can
be accomplished.
Managers job is not about personal achievement-- it's about helping others do their work.Keep in mind that that managers may have other work duties not related to coordinating the work of others for example an insurance claim supervisor may also process claims in addition to coordinating the work activities of other claim clerks.
Types Of Management:
There arethree types of Management:
.First Line Managers
.Middle Managers
.Top Managers
First Line Managers:
Managers at the lowest level of the organization
that manage the work of the non-managerial employees.
They involved with producing the organization's products or servicing the organization's customers.They often have the title of supervisor,shift managers,district managers,department managers,office managers and foreperson.
Middle Managers:
Managers between the first level managers and the top
level managers of the organization who manage the
work of first line managers.
They may have the titles of regional managers,project leader,plant managers or divisional managers.
Top Managers:
Managers at or the upper lavel of the organization
structure who are responsible for making organization
wide decisions and establishing the goals and plans
that affect the entire organization.
They may have the titles executive vise president,president,managing director,chief operating officer,chief executive officer or chairperson.
WHAT IS MANAGEMENT:
Coordinating and oversees the work activities
of others so that their activities are completed
efficiently and effectively.
Management involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them or atleast that's what managers aspire to do.
Managemant involves the following two things:
.Efficiency
.Effectiveness
Efficiency:
Doing things right,or geting the most
output from the least amount of input.
Effectiveness:
Doing things right,or completed activities
so that the organizational goals are
attained.
For example in the HON Company in Georgia employees make furniture from steel and wood.They use efficient manufacturing techniques such as cutting inventory level,decreasing the amount of time of manufacturing productand lowering product reject rates.These efficient work practices paid off as the plant not only reduced costs by over $7 million in one year but also was named as INDUSTRY WEEK'S best plants for year 2005.Its goals included meeting customer's increasingly stringent needs,executing world-class manufacturing strategies and making employees jobs easier and safer.Through various work methods and programs these goals were persued and achieved.Where as efficiency is concerned with the means of getting things done,effectiveness is concerned with the ends or attainment of organizational goals.
This may be explained by the following example:
WHAT DO MANAGERS DO:
Management Functions:
A management may perform the following functions:
.Planning
.Organizing
.Leading
.Controlling
Planning:
Management function that involves defining
goals,establishing strategies for achieving
those goals and developing plans to untegrate
and coordinate activities.
Organizing:
Management functions that involves arranging
and structuring work to accomplishing the
organization's goals.
Leading:
Mnagement function that involves working with
and through people to accomplish organization's
goals.
Controlling:
Mnagement function involves manitoring,
comparing and correcting work performance.
MANAGEMENT ROLES:
The term Management Roles refer to the specific categories of mangerial behaviour.
In mangament roles there are three different types of roles:
.Interpersonal Roles
.Infonmational Roles
.Decisional Roles
Interpersonal Roles:
Managerial roles that involves people
and other duties that are ceremonial
and symbolic in nature.
Informational Roles:
Managerial roles that involves collecting,
receving and disseminating information.
Decisional Roles:
Managerial roles that revolve around making choice.
MANAGEMENT SKILLS:
A manager's is varied and complex.Managers need certain skills to perform the duties and activities associated with being a manager.
These skills include three types:
.Technical Skills
.Human Skills
.Conceptual Skills
Technical Skills:
Job-specific knowlege and techniques needed
to proficiently perform specific tasks.
Human Skills:
The ability to work well with other people
individually and in a group.
Conceptual Skills:
The ability to think and to conceptualize
about abstract and complex situations.
HOW THE MANAGER'S JOB IS CHANGING:
Managers have to deal with changes taking place inside and outside their organization.
This can be explained by the following diagram:
WHAT IS AN ORGANIZATION:
A deliberate arrangement of people to accomplish
specific purpose.
There are two different types of organization:
.Traditional Organization
.Contemporary Organization
They must be defined as:
WHY STUDY MANAGEMENT:
It can be explained by the value of studying management by looking at the university of management,the reality of workand the rewards and the challenges of being a manager.
The University Of Management:
The reality that management is neede in all
types and size of organizational levels,in
all organizational areas and in organizations
in all countries around the globe.
It can be more explained by the following:

INTRODUCTION TO MANAGEMENT AND ORGANIZATION
WHO ARE MANAGERS:
Someone who coordinates and oversees the work of
oter people so that the organizational goals can
be accomplished.
Managers job is not about personal achievement-- it's about helping others do their work.Keep in mind that that managers may have other work duties not related to coordinating the work of others for example an insurance claim supervisor may also process claims in addition to coordinating the work activities of other claim clerks.
Types Of Management:
There arethree types of Management:
.First Line Managers
.Middle Managers
.Top Managers
First Line Managers:
Managers at the lowest level of the organization
that manage the work of the non-managerial employees.
They involved with producing the organization's products or servicing the organization's customers.They often have the title of supervisor,shift managers,district managers,department managers,office managers and foreperson.
Middle Managers:
Managers between the first level managers and the top
level managers of the organization who manage the
work of first line managers.
They may have the titles of regional managers,project leader,plant managers or divisional managers.
Top Managers:
Managers at or the upper lavel of the organization
structure who are responsible for making organization
wide decisions and establishing the goals and plans
that affect the entire organization.
They may have the titles executive vise president,president,managing director,chief operating officer,chief executive officer or chairperson.
WHAT IS MANAGEMENT:
Coordinating and oversees the work activities
of others so that their activities are completed
efficiently and effectively.
Management involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them or atleast that's what managers aspire to do.
Managemant involves the following two things:
.Efficiency
.Effectiveness
Efficiency:
Doing things right,or geting the most
output from the least amount of input.
Effectiveness:
Doing things right,or completed activities
so that the organizational goals are
attained.
For example in the HON Company in Georgia employees make furniture from steel and wood.They use efficient manufacturing techniques such as cutting inventory level,decreasing the amount of time of manufacturing productand lowering product reject rates.These efficient work practices paid off as the plant not only reduced costs by over $7 million in one year but also was named as INDUSTRY WEEK'S best plants for year 2005.Its goals included meeting customer's increasingly stringent needs,executing world-class manufacturing strategies and making employees jobs easier and safer.Through various work methods and programs these goals were persued and achieved.Where as efficiency is concerned with the means of getting things done,effectiveness is concerned with the ends or attainment of organizational goals.
This may be explained by the following example:
WHAT DO MANAGERS DO:
Management Functions:
A management may perform the following functions:
.Planning
.Organizing
.Leading
.Controlling
Planning:
Management function that involves defining
goals,establishing strategies for achieving
those goals and developing plans to untegrate
and coordinate activities.
Organizing:
Management functions that involves arranging
and structuring work to accomplishing the
organization's goals.
Leading:
Mnagement function that involves working with
and through people to accomplish organization's
goals.
Controlling:
Mnagement function involves manitoring,
comparing and correcting work performance.
MANAGEMENT ROLES:
The term Management Roles refer to the specific categories of mangerial behaviour.
In mangament roles there are three different types of roles:
.Interpersonal Roles
.Infonmational Roles
.Decisional Roles
Interpersonal Roles:
Managerial roles that involves people
and other duties that are ceremonial
and symbolic in nature.
Informational Roles:
Managerial roles that involves collecting,
receving and disseminating information.
Decisional Roles:
Managerial roles that revolve around making choice.
MANAGEMENT SKILLS:
A manager's is varied and complex.Managers need certain skills to perform the duties and activities associated with being a manager.
These skills include three types:
.Technical Skills
.Human Skills
.Conceptual Skills
Technical Skills:
Job-specific knowlege and techniques needed
to proficiently perform specific tasks.
Human Skills:
The ability to work well with other people
individually and in a group.
Conceptual Skills:
The ability to think and to conceptualize
about abstract and complex situations.
HOW THE MANAGER'S JOB IS CHANGING:
Managers have to deal with changes taking place inside and outside their organization.
This can be explained by the following diagram:
WHAT IS AN ORGANIZATION:
A deliberate arrangement of people to accomplish
specific purpose.
There are two different types of organization:
.Traditional Organization
.Contemporary Organization
They must be defined as:
WHY STUDY MANAGEMENT:
It can be explained by the value of studying management by looking at the university of management,the reality of workand the rewards and the challenges of being a manager.
The University Of Management:
The reality that management is neede in all
types and size of organizational levels,in
all organizational areas and in organizations
in all countries around the globe.
It can be more explained by the following:

INTRODUCTION TO MANAGEMENT AND ORGANIZATION
WHO ARE MANAGERS:
Someone who coordinates and oversees the work of
oter people so that the organizational goals can
be accomplished.
Managers job is not about personal achievement-- it's about helping others do their work.Keep in mind that that managers may have other work duties not related to coordinating the work of others for example an insurance claim supervisor may also process claims in addition to coordinating the work activities of other claim clerks.
Types Of Management:
There arethree types of Management:
.First Line Managers
.Middle Managers
.Top Managers
First Line Managers:
Managers at the lowest level of the organization
that manage the work of the non-managerial employees.
They involved with producing the organization's products or servicing the organization's customers.They often have the title of supervisor,shift managers,district managers,department managers,office managers and foreperson.
Middle Managers:
Managers between the first level managers and the top
level managers of the organization who manage the
work of first line managers.
They may have the titles of regional managers,project leader,plant managers or divisional managers.
Top Managers:
Managers at or the upper lavel of the organization
structure who are responsible for making organization
wide decisions and establishing the goals and plans
that affect the entire organization.
They may have the titles executive vise president,president,managing director,chief operating officer,chief executive officer or chairperson.
WHAT IS MANAGEMENT:
Coordinating and oversees the work activities
of others so that their activities are completed
efficiently and effectively.
Management involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them or atleast that's what managers aspire to do.
Managemant involves the following two things:
.Efficiency
.Effectiveness
Efficiency:
Doing things right,or geting the most
output from the least amount of input.
Effectiveness:
Doing things right,or completed activities
so that the organizational goals are
attained.
For example in the HON Company in Georgia employees make furniture from steel and wood.They use efficient manufacturing techniques such as cutting inventory level,decreasing the amount of time of manufacturing productand lowering product reject rates.These efficient work practices paid off as the plant not only reduced costs by over $7 million in one year but also was named as INDUSTRY WEEK'S best plants for year 2005.Its goals included meeting customer's increasingly stringent needs,executing world-class manufacturing strategies and making employees jobs easier and safer.Through various work methods and programs these goals were persued and achieved.Where as efficiency is concerned with the means of getting things done,effectiveness is concerned with the ends or attainment of organizational goals.
This may be explained by the following example:
WHAT DO MANAGERS DO:
Management Functions:
A management may perform the following functions:
.Planning
.Organizing
.Leading
.Controlling
Planning:
Management function that involves defining
goals,establishing strategies for achieving
those goals and developing plans to untegrate
and coordinate activities.
Organizing:
Management functions that involves arranging
and structuring work to accomplishing the
organization's goals.
Leading:
Mnagement function that involves working with
and through people to accomplish organization's
goals.
Controlling:
Mnagement function involves manitoring,
comparing and correcting work performance.
MANAGEMENT ROLES:
The term Management Roles refer to the specific categories of mangerial behaviour.
In mangament roles there are three different types of roles:
.Interpersonal Roles
.Infonmational Roles
.Decisional Roles
Interpersonal Roles:
Managerial roles that involves people
and other duties that are ceremonial
and symbolic in nature.
Informational Roles:
Managerial roles that involves collecting,
receving and disseminating information.
Decisional Roles:
Managerial roles that revolve around making choice.
MANAGEMENT SKILLS:
A manager's is varied and complex.Managers need certain skills to perform the duties and activities associated with being a manager.
These skills include three types:
.Technical Skills
.Human Skills
.Conceptual Skills
Technical Skills:
Job-specific knowlege and techniques needed
to proficiently perform specific tasks.
Human Skills:
The ability to work well with other people
individually and in a group.
Conceptual Skills:
The ability to think and to conceptualize
about abstract and complex situations.
HOW THE MANAGER'S JOB IS CHANGING:
Managers have to deal with changes taking place inside and outside their organization.
This can be explained by the following diagram:
WHAT IS AN ORGANIZATION:
A deliberate arrangement of people to accomplish
specific purpose.
There are two different types of organization:
.Traditional Organization
.Contemporary Organization
They must be defined as:
WHY STUDY MANAGEMENT:
It can be explained by the value of studying management by looking at the university of management,the reality of workand the rewards and the challenges of being a manager.
The University Of Management:
The reality that management is neede in all
types and size of organizational levels,in
all organizational areas and in organizations
in all countries around the globe.
It can be more explained by the following:

INTRODUCTION TO MANAGEMENT AND ORGANIZATION
WHO ARE MANAGERS:
Someone who coordinates and oversees the work of
oter people so that the organizational goals can
be accomplished.
Managers job is not about personal achievement-- it's about helping others do their work.Keep in mind that that managers may have other work duties not related to coordinating the work of others for example an insurance claim supervisor may also process claims in addition to coordinating the work activities of other claim clerks.
Types Of Management:
There arethree types of Management:
.First Line Managers
.Middle Managers
.Top Managers
First Line Managers:
Managers at the lowest level of the organization
that manage the work of the non-managerial employees.
They involved with producing the organization's products or servicing the organization's customers.They often have the title of supervisor,shift managers,district managers,department managers,office managers and foreperson.
Middle Managers:
Managers between the first level managers and the top
level managers of the organization who manage the
work of first line managers.
They may have the titles of regional managers,project leader,plant managers or divisional managers.
Top Managers:
Managers at or the upper lavel of the organization
structure who are responsible for making organization
wide decisions and establishing the goals and plans
that affect the entire organization.
They may have the titles executive vise president,president,managing director,chief operating officer,chief executive officer or chairperson.
WHAT IS MANAGEMENT:
Coordinating and oversees the work activities
of others so that their activities are completed
efficiently and effectively.
Management involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them or atleast that's what managers aspire to do.
Managemant involves the following two things:
.Efficiency
.Effectiveness
Efficiency:
Doing things right,or geting the most
output from the least amount of input.
Effectiveness:
Doing things right,or completed activities
so that the organizational goals are
attained.
For example in the HON Company in Georgia employees make furniture from steel and wood.They use efficient manufacturing techniques such as cutting inventory level,decreasing the amount of time of manufacturing productand lowering product reject rates.These efficient work practices paid off as the plant not only reduced costs by over $7 million in one year but also was named as INDUSTRY WEEK'S best plants for year 2005.Its goals included meeting customer's increasingly stringent needs,executing world-class manufacturing strategies and making employees jobs easier and safer.Through various work methods and programs these goals were persued and achieved.Where as efficiency is concerned with the means of getting things done,effectiveness is concerned with the ends or attainment of organizational goals.
This may be explained by the following example:
WHAT DO MANAGERS DO:
Management Functions:
A management may perform the following functions:
.Planning
.Organizing
.Leading
.Controlling
Planning:
Management function that involves defining
goals,establishing strategies for achieving
those goals and developing plans to untegrate
and coordinate activities.
Organizing:
Management functions that involves arranging
and structuring work to accomplishing the
organization's goals.
Leading:
Mnagement function that involves working with
and through people to accomplish organization's
goals.
Controlling:
Mnagement function involves manitoring,
comparing and correcting work performance.
MANAGEMENT ROLES:
The term Management Roles refer to the specific categories of mangerial behaviour.
In mangament roles there are three different types of roles:
.Interpersonal Roles
.Infonmational Roles
.Decisional Roles
Interpersonal Roles:
Managerial roles that involves people
and other duties that are ceremonial
and symbolic in nature.
Informational Roles:
Managerial roles that involves collecting,
receving and disseminating information.
Decisional Roles:
Managerial roles that revolve around making choice.
MANAGEMENT SKILLS:
A manager's is varied and complex.Managers need certain skills to perform the duties and activities associated with being a manager.
These skills include three types:
.Technical Skills
.Human Skills
.Conceptual Skills
Technical Skills:
Job-specific knowlege and techniques needed
to proficiently perform specific tasks.
Human Skills:
The ability to work well with other people
individually and in a group.
Conceptual Skills:
The ability to think and to conceptualize
about abstract and complex situations.
HOW THE MANAGER'S JOB IS CHANGING:
Managers have to deal with changes taking place inside and outside their organization.
This can be explained by the following diagram:
WHAT IS AN ORGANIZATION:
A deliberate arrangement of people to accomplish
specific purpose.
There are two different types of organization:
.Traditional Organization
.Contemporary Organization
They must be defined as:
WHY STUDY MANAGEMENT:
It can be explained by the value of studying management by looking at the university of management,the reality of workand the rewards and the challenges of being a manager.
The University Of Management:
The reality that management is neede in all
types and size of organizational levels,in
all organizational areas and in organizations
in all countries around the globe.