This is the class blog for Busn170 taught at FCC 2008. All students are required to make at least one meanningful post or comment per week.

Friday, January 30, 2009

three secrets of successful companies


So, what is it about one company that makes it a good company, and does that description equate to a good stock to invest in? The answer depends on whether you ask an accountant, an economist, a marketer or a human resources expert, but by pulling all of those disciplines together, you generally can define a good company by these three characteristics:
Competitive advantage
Above-average management
Market leadership

Competitive Advantage

Michael Porter pioneered the concept of competitive advantage and broke it down into two forms: differentiation advantage and cost advantage. Differentiation advantage is when a company provides a superior service or product for the same price charged by the market. Cost advantage is when a company provides the same service or product as the market, but at a lower price. Porter collectively refers to these as "positional advantages" because they define the firm's position as having the leading service or product in its specific industry. He also states that these advantages cannot be sustained for any length of time because the promise of economic rents invites competition.

Barriers to entry

Good companies can also maintain their high status if there are significantly high barriers to entry into their fields. This can include large fixed costs, such as those associated with heavy manufacturing, or long-term research and development costs, like those found in the pharmaceutical or computer software development industries. All of these entry costs can deter competition from entering the market, thus helping the company sustain its leading status.

Name Recognition

We tend to take the value of name recognition for granted when looking at a company's status. Brand names like Kleenex and Coke have become synonymous with their products. The problem with name recognition is placing a value on that name, and there is no easy way to do that. A name only has qualitative value, but it can provide a long-term relationship between a company’s products or services and its customers. While it can be debated whether this trait alone makes a company good, when combined with the other characteristics it can be a powerful source of success.

Price Leadership

There is nothing more powerful than providing comparable services or products to the market for a lower price. In any economic environment, boom or bust, there will always be a demand for low-priced services and products. Being able to come to the marketplace with consistently lower prices across the board can fill a niche in the market that can attract customers for a long period of time. The key in price leadership is being able to sustain that level and fend off others who try to compete in that space.

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Above-Average Management

The quality of its management is a big factor in whether a company is successful, and an important attribute in any management team is a blend of experience. Experienced managers can not only lead a company through market cycles, but they can also provide mentorship for the next generation of managers.

Another telling attribute is when management tends to stay at a company for a long period of time. Talented managers can be swayed to move from company to company with handsome compensation packages, but tend to stay at companies where they like to work and they believe in their company's future successes.

Market Leadership

One of the most important characteristics in becoming a good company is market leadership. Leadership can come in many forms, but the reputation that comes along with this tag is priceless. The label of "industry standard" is one that every company strives for. Examples include leading the market in quality, innovation, customer service or even warranties.

Market leadership is probably the hardest status to maintain. No competitor is content being No.2 in the industry. This is where barriers to entry come into play. If the company you are watching competes in an industry with high barriers to entry, it's much more likely that its market dominance can continue. Companies can also move toward market leadership by buying and merging with other successful companies to improve their market share, vertical and horizontal integration, and technologicalbases.

Conclusion

So what is it about one company that makes it a good company, and does that good rating equate to a good stock to invest in? If the company has a competitive advantage, above-average management and market leadership, you are looking at a potentiallystrong investment. While these traits alone don't necessarily tell the whole story, they are important factors in evaluatingwhether a company might be recognized by investors globally as a good investment.

5 comments:

M. Umer Toor said...
This comment has been removed by the author.
M. Umer Toor said...

About Entrepreneurship Definition Problem:

At first I thought your post was primarily about entrepreneurial activity. However, it helped gain some sight regarding 'starting an entrepreneurial business'. And to be specific, I’d to like share here the accepted view of economist J. Schumpeter. He said that "entrepreneurs act as a force for 'creative destruction', sweeping away established technologies, products, and ways of doing things and replacing them with others that the marketplace as a whole sees as representing greater value'. In this sense entrepreneurs are agents of change and hopefully, progress." (Entrepreneur's toolkit, 2005 HBR Press) Thus entrepreneurship is not just initiating a business model or strategy. It is essentially a creative and innovative initiative.

A Word on Successful Companies:

The problem with growing and successful companies is that it also tends to ignore creativity and growth. At such a point for the sake of growth, one needs to built growth from 5 revenues sources:

1. Base Retention
2. Grass share gain ('take business from your customers')
3. Market positioning ('show up where growing is already occurring')
4. Adjacent markets ('attack neighboring markets)
5. New line of business ('invest in unrelated new businesses'; Aren't companies like coke, Pepsi doing same things over and over again??)

[Source: HBR OnPoint: Take the Command of Your growth, M. Treacy & J. Sims; Fall 2008]

Secondly, in a successful position, one must have the entrepreneurial spirits alive to grow!

General Comments & A few Queries:

For someone investigating how to start a business, i think "Name Recognition" would be unnecessary. Whereas, the topics "price leadership" and "barrier to entry" are obviously pertinent to such a person’s needs.

Overall I think you have rightfully stressed on the need of innovation, whether 'creative destruction' or 'incremental growth'. The post was - very accurate, advanced, masterfully written, and indeed not an easy subject to right on with assertiveness. Well done.

However, I failed to understand this sentence. Would you be kind enough to explain it in totality?

"Experienced managers can not only lead a company through market cycles, but they can also provide mentorship for the next generation of managers." (Especially market cycles)

Waiting for the reply.

Humble regards!
Muhammad Umer Toor

Elishba said...

A market cycle is the movement from a period of increasing prices and strong performance, or bull market, through a period of weak performance and falling prices, or bear market, and back again to new strength.

Cycles recur periodically, though not on a predictable schedule. The length of each full cycle, and each phase within it, varies from several months to several years. The top of a cycle is called a peak and the bottom a trough.

A market cycle generally runs ahead of the concurrent economic cycle. For example, investors begin to sell stocks because they anticipate a recession, or turn bullish in the early stages of a recovery.

However, not all sectors of a market operate on the same schedule. For example, some stocks, such as utilities, have historically prospered in the downward phase of the stock market cycle when most other stocks have underperformed.

Similarly, the stock market tends to operate on a different cycle than the bond or commodities markets. These overlapping but distinct cycles are the basis of the investment strategy known as asset allocation.

M. Umer Toor said...

Thanks a lot for a profound and detailed answer.

Elishba said...

its good u ask ques like dat....
no probs

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