DELEGATION





IT IS THE ASSIGNMENT OF AUTHORITY TO ANOTHER PERSON TO CARRY OUT SPECIFIC DUTIES.

THERE ARE FIVE BEHAVIOURS THAT EFFECTIVE DELEGATORS WILL USE.



1. CLARIFY THE ASSIGNMENT

2. SPECIFY THE EMPLOYEE'S RANGE OF DISCRETION

3.ALLOW THE EMPLOYEE TO PARTICIPATE

4.INFORM OTHERS THAT DELEGATION HAS OCCURED

5.ESTABLISH FEEDBACK CHANNELS





REINFORCEMENT: DELEGATING

THE FOLLOWING SUGGESTIONS ARE ACTITIVES YOU CAN DO TO PRACTICE AND REINFORCE THE BEHAVIOUR IN DELEGATING.

1.INTERVIEW THE MANAGER REGARDING HIS OR HER DELEGATION SKILLS. WHAT ACTIVITIES DOESN'T HE OR SHE DELEGATE? WHY?

2.TEACH SOMEONE ELSE HOW TO DELEGATE EFFECTIVELY. BE SURE TO IDENTIFYING THE BEHAVIOURS NEEDED IN DELEGATING